Shipping policy

Shipping Policy

Where We Ship

SmartUz Wellness currently ships to eligible addresses within the United States. If a destination is not available during checkout, we are unable to ship to that location at this time.

Shipping Cost

Standard shipping is free on all US orders.

Processing Time

Orders are generally processed within 1–3 business days, excluding weekends and holidays. Once your order ships, you will receive an email with tracking information when available.

Delivery Estimates

The estimated delivery window is displayed during checkout or provided with your order information. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, high-volume periods, or other circumstances outside our control may affect delivery times.

Order Tracking

When tracking is available, you can use the link in your shipping confirmation email to follow your package. Tracking updates may take some time to appear after the carrier receives the shipment.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.

Lost or Damaged Packages

If your package appears lost or arrives damaged, contact us at support@smartuzwellness.com with your order number and relevant details. We will review the situation and do our best to assist.

Contact Us

For questions about shipping or an existing order, contact:

support@smartuzwellness.com